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Cannot Load Backup Exec 2012 on Server 2012

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I need a solution

I have a Dell server with Server 2012 R2 installed. I am trying to install Backup Exec 2012 but get an error that it is not compatible. Tech support said it was. I am running one Hyper V machone with two virtual servers. However, it will not even try to run the install for the software. Any guidance appreciated.

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