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SEP 12.1 causing problems with backups

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I need a solution

Hello I am getting the same error as everyone else. For some reason SYMEFA.DB is stoping the windows server back up. Removing SEP 12.1 is the only option that will allow the back up to run. Causes 2155348301 to happen in event logs. I have stopoed all services changed the File protective services.Doen everything mentioned in this site.

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